Pass Your CMS Medicare Site Visit

CMS Medicare site visits are now a standard part of screening and program integrity. Many providers are being marked “non-operational” not because they are fraudulent, but because they are unprepared for the unannounced visit: locked doors, missing signage, inconsistent hours, or staff who don’t know how to respond. A failed visit can lead to payment holds, deactivation, or revocation—even for legitimate practices.

This webinar will walk you through what really happens during these visits and how to make sure your location looks “audit-ready” every day.

Learning Objectives

By the end of this webinar, students will be able to:

• Explain why and when inspectors conduct unannounced site visits
• Identify the most common reasons suppliers are found “non-operational”
• Prepare their location, signage, hours, and staff to align with Medicare enrollment records
• Respond appropriately when inspectors arrive, including verifying credentials without obstructing the visit
• Create a simple, ongoing “site visit readiness” plan for their organization

Why Should You Attend

• Avoid costly claim payment interruptions, deactivation, or revocation
• Turn a surprise visit into a routine compliance event instead of a crisis
• Get practical checklists and talking points for front desk and management
• Understand what inspectors actually expect to see for your type of practice
• Protect your Medicare enrollment and your reputation with payers

Who Will Benefit

• Owners
• Administrators
• Compliance officers
• Billing managers
• DMEPOS/IDTF managers, and anyone responsible for Medicare enrollment and operations.